How to Reactivate an Inactive User – Surge Learning (Regenisis)

HOW TO REACTIVATE AN INACTIVE USER

Click MANAGE USERS using the collapsible side menu.

Click the dropdown menu showing “Active Users” and change it to INACTIVE USERS.

The manage users tab is open. The active users tab is open and the drop down menu is highlighted. The inactive users option is highlighted.

Check the box(s) next to the name(s) of the users you would like to re-activate.

Click ACTIVATE USERS.

The manage users tab is open. A list of users is displayed. A checkbox is highlighted.

You can adjust the date of activation as needed, as it will default to the current date.

Click ADDITIONAL DETAILS drop down arrow to set the training for the selected user(s).

The Active User Window is open. Displayed is the date of activation with a calendar icon. The drop down arrow is open with additional details. The additional details include the option to make orientation mandatory, and the options to select a training. date.

To activate the Orientation Mode, click MAKE ORIENTATION MANDATORY.

The training can be started on either the date of re-activation or on the start of the Education Year.

If the employee is returning mid-year, and you do not want them going back into Orientation mode, but rather do all the training that was scheduled earlier in the year before they started, you would select START OF EDUCATION YEAR.

You will then return to the EDIT USER page, verify their details and education groups to ensure the current information is reflected correctly.

Click SAVE to submit your changes.