How to Reset Your Password - Registered Email on File

September 10, 2024 17:51 Updated

HOW TO RESET YOUR PASSWORD – REGISTERED EMAIL ON FILE

To reset your password in Surge Learning when you have a registered email address on file, follow these steps:

Open Your Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Edge).
Go to Surge Learning Website: In the address bar of your browser, type in the Surge Learning website address: www2.surgelearning.com
Click the “I forgot my password?” icon.

The main login page to Surge Learning is open. The open text box includes the top white box which is sitecode and username. The second white text box is the password area.

The forget password link, has the lock icon with the words next to it saying I forgot my password?

To reset your password, type in your username and click send code.

An email will be sent to you with your six-digit code.

The request to reset password page is open. The white open text box will allow you to type in your user name. The below orange box is the Send Code button.

Type in the six-digit code.
Type in your new password, and re-confirm the password by re-typing it in.
Click Reset Password.

The reset page is displayed. There are 3 open text boxes. The first is to enter the verification code you have been sent. The second open text box is where you type in the new password, and the third open text box is where you can confirm and retype the password.